Premier Customer Support

You can contact us for support 24x7. Please fill out your support request below.

    Please prove you are human by selecting the tree.

    Go-to guide for team owners

    Dimension4 / Go-to guide for team owners
     

     

    Try it!

    As a team owner, you can add new members and guests, change members into owners, manage channels and settings, and archive a team that’s no longer in use.

    Try it!

    As a team owner, you can add new members and guests, change members into owners, manage channels and settings, and archive a team that’s no longer in use.

    Add members

    1. In the teams list, go to the team name and select More options More options button > Add members.
    2. Type in the name or email address of someone you want to add.

      Note: If the person is outside of your organization, type in their email address. Select the pencil icon to add a display name everyone will recognize. The guest will receive an email inviting them to join the team.

    3. Select Add.

    Remove members

    1. In the teams list, go to the team name and select More options More options button > Manage team.
    2. Under Members, select the X to the far right of the name of the person you’d like to remove.

    Add team owners

    1. In the teams list, go to the team name and select More options More options button > Manage team.
    2. In the Members tab, under Role, select the down arrow and change Member to Owner.

    Manage channels

    1. Go to the team name and select More options More options button > Manage team.
    2. In the Channels tab, select Auto-favorite for any channels you want to make sure show up in everyone’s channel list.

      Note: You can favorite up to 10 channels for your team.

    Change team settings

    Go to the team name and select More options More options button > Manage team. From there, you can access your team Settings tab, which lets you:

    • Change the team picture.
    • Set member permissions (like allowing them to create, update, or delete channels and tabs).
    • Enable @team or @[team name] mentions in a channel.
    • Set permissions for guests.
    • Enable team members to send GIFs, emoji, and stickers.

    Manage and add Apps

    1. Go to the team name and select More options More options button > Manage team.
    2. In the Apps tab, you can manage the apps your team uses.
    3. Select Go to store to find and install a new app.

    Archive a team

    1. Select the manage icon Settings button at the bottom of the teams list.
    2. Select More options More options button on the far right of the team name.
    3. Select Archive Team.

      Note: The conversations and files in the team become read-only once you archive it. You’ll still be able to search through it for stuff you need—you can even keep it as a favorite.