Premier Customer Support

You can contact us for support 24x7. Please fill out your support request below.

    Please prove you are human by selecting the key.

    Focused Inbox for Outlook

    Dimension4 / Focused Inbox for Outlook

    Focused Inbox for Outlook

    Focused Inbox separates your inbox into two tabs—Focused and Other. Your most important email messages are on the Focused tab while the rest remain easily accessible—but out of the way—on the Other tab.

    Notes:

    •  In Outlook for Windows, Focused Inbox is only available for Office 365, Exchange, and Outlook.comaccounts.
    • If you don’t see Focused and Other in your mailbox, you might have a Clutter folder instead.

    Outlook on the web

    The instructions are slightly different depending on whether you’re using the new Outlook on the web or the classic version. Choose the version you’re using to see the instructions that apply to you.

    IF YOUR MAILBOX LOOKS LIKE…

    Outlook on the Web Beta

    See Instructions for the new Outlook on the web.

    IF YOUR MAILBOX LOOKS LIKE…

    Outlook on the web

    See Instructions for classic Outlook on the web.

    Note: If your organization has included its logo in the toolbar, you might see something slightly different than shown above.

    Instructions for the new Outlook on the web

    Turn Focused Inbox on

    1. Open Outlook on the web.
      A screenshot of Mail in the Outlook on the web beta
    2. At the top of the page, select Settings Settings icon .
    3. Select the toggle next to Focused Inbox.The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

    Change how your messages get organized

    1. From your inbox, select the Focused or Other tab, and then right-click the message you want to move.
    2. Top move a message from Focused to Other, select Move > Move to Other inbox. Select Always move to Other inbox if you want all future messages from the sender to be delivered to the Other tab.If moving a single message from Other to Focused, select Move > Move to Focused inbox. Select Always move to Focused inbox if you want all future messages from the sender to be delivered to the Focused tab.

    Instructions for classic Outlook on the web

    Turn Focused Inbox on

    1. Open Outlook on the web.
      Primary view of Outlook on the web
    2. Select Settings Settings icon > Display settings > Focused Inbox.
    3. Under When email is received, select Sort messages into Focused and Other. The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.
      On the Display Settings page you can turn Focused Inbox on or off
    4. Click OK.

    Change how your messages get organized

    1. From your inbox, select the Focused or Other tab, and then right-click the message you want to move.
    2. If moving a single message from Focused to Other, select Move to Other inbox. Select Always move to Other inbox if you want all future messages from the sender to be delivered to the Other tab.If moving a single message from Other to Focused, select Move to Focused inbox. Select Always move to Focused inbox if you want all future messages from the sender to be delivered to the Focused tab.

      Move to Focused and Move to Other options in Outlook on the web

    Back