logo

Premier Customer Support

You can contact us for support 24x7. Please fill out your support request below.

    Please prove you are human by selecting the plane.

    mobile logo

    Create, reply to, or forward email messages in Outlook on the web

    Dimension4 / Create, reply to, or forward email messages in Outlook on the web

    Create, reply to, or forward email messages in Outlook on the web

    Creating a message in Outlook on the web is as easy as selecting New, composing your message, and then selecting Send. Respond to an email message you receive by selecting Reply or Reply All, or forward it to others by selecting Forward.

    Note: If you can’t send email from your Office 365 account,  Contact Dimension4 Support

    Choose your version for instructions

    The instructions are slightly different depending on whether you’re using the new Outlook on the web. Choose which version of Outlook on the web you’re using to see the instructions that apply to you.

    IF YOUR MAILBOX LOOKS LIKE…

    Outlook on the Web Beta

    See Instructions for the new Outlook on the web.

    IF YOUR MAILBOX LOOKS LIKE…

    Outlook on the web

    See Instructions for classic Outlook on the web.

    Note: If your organization has included its logo in the toolbar, you might see something slightly different than shown above.

    Instructions for the new Outlook on the web

    Create and send an email message

    1. At the top of the page, select New message.

      A screenshot of the New message button

    2. On the To line, enter the name or email address of the person who will receive the message.

      Note: When composing a new email message, some customers won’t see their list of contacts if they click the To or Cc buttons. This is a known issue. To see names to select, start typing on the To or Cc line. Your relevant contacts will appear.

    3. On the Add a subject line, enter a brief description of what your message is about.
    4. To attach a file to your message, select Attach.
    5. Type your message and then select Send.
    Forward an email message

    Note: You can forward only one message at a time.

    1. In your message list, choose the message that you want to forward.
    2. At the top right corner of the message pane, select Forward , or select Message actions and then select Forward.
    3. Type your message and then select Send.
    Reply to an email message
    1. In your message list, choose the message that you want to reply to.
    2. At the top right corner of the message pane, select Reply or Reply all , or select Message actions and then choose Reply or Reply all.
    3. Type your response and then select Send.

      Note: By default, the original email and its history will not be displayed when you’re replying to a message. To show the original email or change the email subject, select Show message history at the bottom of the message pane.

    Add recipients to the Cc or Bcc lines
    1. To add recipients to the Cc or Bcc lines, select Cc or Bcc on the right side of the To line.

      Note: The names of people on the Bcc line are hidden from other recipients of the message.

      A screenshot of the Cc and Bcc buttons

    Discard a draft of an email message
    1. To discard a draft of a message, select Discard at the bottom of the message pane.

      A screenshot of the Discard button

    Instructions for classic Outlook on the web

    Create and send an email message

    1. At the top of the page, select New to create a new message.
      A screenshot of the Write a new message button
    2. On the To line, enter the name or email address of the person who will receive the message. The list of suggested contacts will update as your type.
    3. On the Add a subject line, type a brief description of what your email is about.
    4. To attach a file to your message, select Attach.
    5. Type your message and then select Send.
    Forward an email message
    1. In your message list, choose the message that you want to forward.
    2. At the top right corner of the message pane, select More actions and then choose Forward.
      A screenshot of the More actions button
    3. Type your message and then select Send.

    Automatic forwarding

    To set up auto forwarding, select Settings > Mail > Forwarding.

    Reply to an email message
    1. In your message list, choose the message that you want to reply to.
    2. At the top right corner of the message pane, select More actions and then choose Reply or Reply all.
      A screenshot of the More actions button
    3. Type your response, and then select Send.

      Notes:

      • The original email and its history will not be displayed by default when a message is in the Reply mode. To show the email, select Show message history in the editor.
        A screenshot of the Show message history button.

      • You can change the default button from Reply all to Reply. To do that, choose any message, select More actions and choose Change default.

    Add recipients to the Cc or Bcc lines

    To add recipients to the Cc or Bcc lines, select Cc or Bcc on the right side of the To line.

    Note: The names of people on the Bcc line are hidden from other recipients of the message.

    A screenshot of the Cc button.

    Discard a draft of an email message
    Discard a draft of an email message
    • To discard a draft of a message, select Discard at the bottom of the message pane.

      A screenshot of the Discard button.

    Back